User Interview Playbook

User Interview Playbook

Summary: User interviews have become a popular technique for getting user feedback, mainly because they are fast and easy.

What are user interviews?

A user interview is a user research method during which a researcher asks one user questions about a topic of interest (e.g., use of a system, behaviors, and habits) with the goal of learning about that topic. Unlike focus groups, which involve multiple users at the same time, user interviews are one-on-one sessions (although occasionally several facilitators may take turns asking questions).

📖 Chapters

1. What why and when Of User Interviews

2. How to conduct a user interview

3. Tips for user interviewing

4. User Interview Questions

Additional Content :

1. User Interview questions cheatsheet

2. User Interview Script